Reliance.com — balance getting deducted daily for vas however vas is not activated and this has been confirmed by rcom customer care as well

Address:Pune, Maharashtra, 411013
Website:www.rcom.co.in

My reliance prepaid mobile number is [protected]. Reliance is deducting money from my main account daily. When i made multiple calls to reliance customer care they told me that a vas service is activated on my mobile. First of all, i have never activated any such service in my mobile number so far. Secondly, i have asked customer care to stop all such services on my mobile and they did so. Also, i sent out "stop" and to 155223 to stop all vas services on my mobile number.

Reliance is still deducting money from my mobile number daily and when i called up to customer care again they disconnected phone while explaining the issue multiple times. It is a worst service being offered by reliance to their customer.
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Aug 31, 2017
Updated by surya19087
Hi Reliance Team,

Today Again, Reliance has deducted 10 Rs. This issue is NOT resolved yet. Kindly check your end and fix the issue ASAP.

Please let me know.

Thanks,
Surya
Complaint comments 

Comments

Dear Surya,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications
Hi Reliance Team,

Today Again, Reliance has deducted 10 Rs. This issue is NOT resolved yet. Kindly check your end and fix the issue ASAP.

Please let me know.

Thanks,
Surya

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