Reliance Comminictions — Reliance unlimited 3g not giving after recharged with 359rs

Address:

Jodhpur, Rajasthan

My mobile no.is [protected], rajasthan circle. on 28 august I got a message from reliance that today offer is that recharge with 359 and get unlimited 3G internet for 28 days.. I recharged it but got only 3gb I called customer care, he told me that he is going to transfer my call to his senior. But phone got disconnected . I again tried to call customer care by dialing 198 but this time, there is no option I m getting to talk with customer care. I think they blocked my number so I can not call customer care. Should I go to consumer forum . I have all message that I got from reliance gsm Please kindly solve my problem. my other no is [protected] reliance customer care already contact me they give me two sr no[protected] and[protected] i was already send screen shots of msg. I DON'T UNDERSTAND WHAT IS THIS... i think india's biggest bad service providing company is RELIANCE...