[Resolved]  Reliance Communication Ada — Non conversion of portability even after compliance & payment of sim Rs.150/-

Address:

Kanpur, Uttar Pradesh

Dear Sir, It is bring to your kind notice that i own a reliance cdma sim when i was posted at Baroda . I waited for more than 4 years for free conversion of portability and since now i am permanently settled in Kanpur I approached your service provider situated at Swaroop Nagar, Kanpur (Mr. Amar -[protected]) for :- 1) converting cdma sim to gsm since i have purchased a new duo hand set which has a gsm reliance no [protected] 2) change the scheme from post paid to prepaid I complied with paper formalities and he charged me Rs.150/- for gsm sim no[protected] and asked me to apply for port change on 1900 which i did and i recd an sms on 27.07.2015- RG698163 valid till 11.08.2015.which was conveyed to Mr. Amar. On contacting him over telephone before 11.08.2015 Mr.Amar said that he had tried for two times by sending mails to the company which has declined my request, hence, i can collect the refund of Rs.150/- Today when i approached him for the refund he refused that this sim number has been registered & once registered the money will not be refunded. I was at my wits end, & feel cheated by him. Now, I request you to, if possible, to accede to my aforesaid two requests. If not then will you initiate steps to punish service provider after ascertaining the facts from your system vis-a-vis to refund my Rs.150/- It is my humble request to send me an interim reply of having acknowledged my mail for my satisfaction through mail or sms on [protected], else, I shall initiate further harsher steps since i am journalist by profession .I solicite your cooperation in the matter. Thanks & Regards Ish Kumar Thukral H-3, Radhey Apartment 7/116-A, Swaroop Ngar, Kanpur