[Resolved]  Reliance Communication — Daily Balance deduction and operator not available for help

Address:

Gautam Buddh Nagar, Uttar Pradesh

Dear Sir/Madam

I have been using Reliance Prepaid Communication Service from 1 year now.I have Complaint regarding my balance deduction 30-40 times(VAS service) and they rarely return the amount and i have never used any such service.Even i didnt pick companies phone so that they might not deduct any balance.Now the situation is even worse than before since 3 months back i have a daily VAS deduction from my account balance of Rs1 or Rs3 and when called the operator to refund it they are unavailable and between these 3 months i tried about 80 times but it seems like they have stop responding any problems to customer as the company policy state that only 3 days deduction can be refunded.I am going to use MNP but before that i want my money which was previously deducted.

Communication Circle- Reliance Delhi Metro Circle
My Contact No.-[protected]
email-sameer.[protected]@gmail.com