Reliance Communication — deducting charges continuously without any reason

Address:

Mumbai City, Maharashtra

30th jan 2014: i recharge my mobile no. with Rs. 156/- on 11 dec 2013. in this recharge company give 1 GB 3G data for 1 month. in my mobile i have data meter, so i fix my data uses to 975MB, so i cant use more than 975MB. but company deduct my Rs. 130/-. when i was complain for that on 198 they accept there default & refund me Rs. 130/-. again next day they deduct rs. 200/- & when i complain they told that my data balance is finished. but when i check into data meter then it shows 973 MB only. so i request them to refund me but they dont refund me. so i turn off my data service. but after 12 hr. again 130/- Rs. deducted even my data service is off. when i complain for that they talk rudely & not refund me my money. its not first time. reliance deduct my money many time. i want justification on that deduction. please do the need ful 31st jan 2014: Today again approx Rs. 80/- deducted from my a/c. i am very bothered from reliance service. they always deduct from a/c and when we call to customer care than either they refund or say our system is slow please call after some time...i dont know why they creat these type of problems for customer. I think this is the main reason for customers to port his no. on other network.i am also searching for a good scheme in other network & when i got it i will also port my no. into another network... 1st feb 2014: again approx Rs. 200/- deducted from my a/c. and this deduction is made for data uses and as usual my data pack is active. & again same i off my data service in yesterday night & again 50/- deducted. but when i was call to customer care they give me same answer from yesterday morning "sir our system is slow call after some time" & now even i cant call to customer care from my phone no. when i was tried from another reliance no. than call attended but as i give my no. then same reply "system is slow". i dont know what should i do. i have only one option of portability.