Reliance Communication Kochi — Internet Down for a Week. No Resolution. No Response from the Service Team.

Address:Ernakulam, Kerala

My Broadband Internet is down for a week now. Filed a complaint with Reliance Customer care. The case was closed two days later, without providing any resolution. No one even bothered to check what the issue was, A new case was filed. Resolution within 24 hrs is promised as always, but so far nothing has been done. More than the issue not being addressed, what is more disappointing is that no one even cared to check on what the issue is, Please forward this complaint to the concerned authorities so that my issue is addressed at the earliest. My reliance customer id is :[protected]. Thanks and Regards, - Satish.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information