Reliance Communication Ltd. — 3g gprs balance not given according to plan.

Address:New Delhi, Delhi

Sir, I am a reliance GSM user and my reliance GSM Mobile no is [protected]. I have recharged Rs. 156 for 1gb data on 26/03/2014 ( inspired from plan "3g in 2g price"). But I have only found 500 Mb data in my GPRS balance. I haven called reliance customer care but they have refused to register my complain and only reply please wait 48 hours. After 48 hours their response was first consume all gprs balance then call to us. This problem is frequent with my mobile number. Reliance doesn't give me full data balance on my number. Please consider on my problem and add my remaining balance in my Mobile GPRS balance. Thanks in Advance. Reliance Mobile Number : [protected]. Name : Pankaj.
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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