[Resolved] Reliance Communication Ltd — Balance deduction

sandeep8757

from Gurgaon, Haryana

Address:	Rewa, Madhya Pradesh, 486446
Website:	www.rcom.co.on

Respected sir,
I have rupees 148 main balance in mobile no. [protected] on 8/04/17 but now my mobile balance is only rupees 1.67.

I have not make any call, sms and neither activated any vas.
I have used (Call) maximum 8 rupees from 08/04/17 to 20/04/17.

So this is my humbly request to you please see attached picture and inform me how deducted 140 Rupees balance from mobile or refund rupees 140 in my mobile balance.

Here (Sahapur market, near semariya road tower, distt rewa madhyapradesh) maximum time have network problem so if my above mentioned no. not Connect then call me in [protected].

+5 photos

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May 27, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2017

Reliance Communications Customer Care's response Dear Sandeep,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Apr 23, 2017

Verified Support

Apr 25, 2017

Reliance Communications Customer Care's response Dear Sandeep,

We would like to inform that deductions were genuine and there were no wrong deduction found on your account, hence we won't be able to pass any waiver. Thank you!

Regards,
Reliance Communications