[Resolved]  Reliance Communication Ltd. — Non-addition of Promo Talk time Balance

Address:Nalanda, Bihar

After rchg Rs35 power, I got confirmation with an offer i.e.Rchg of Rs, 148 I'll get additional talktime of Rs.50 for 7 days validity other than normal benefit of 500 local minutes & 500 R-R local night-minutes. Then I talked with cust-care and the executive confirmed me that offer is true and send me another fresh msg. I've saved both msgs in my mobile. Then I recharged with Rs148 and got normal benefits but addi.TT not received yet though I complained 3 times on 198. SR nos.are i[protected] dt.02/02/2014, ii[protected] dt.04/02/14 and iii[protected] dt.05/02/14.

Two times I talked with 1st and 2nd level authority then third time finally talked with 3rd level authority but result was ZERO(0). So after disappointing from that side I SUDHIR KUMAR, [protected], complaining here.
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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