[Resolved] Reliance Communication Ltd — Service not get after recharge

sajid.s

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 401107
Website:	www.rcom.co.in

I recharge with stv 149 on 22 Feb 2017 which provide 1gb data and unlimited loc+std call for 28 day that same benefit I get after recharge coz I check in *111*1*3# there show 1 gb data and receive msg also for free call but when I on my net my all balance deducted then next day my when I check data balance there show 0 after that I call customer care ur executive told me that 149 is frc that y I don't get any benefits for that then I ask give me refund if I can't get any benefits for that recharge but the say sorry we can't refund also so it means u cheating ur customers ...
Solve it ASAP coz I have last way go to consumer court

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Mar 31, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Feb 23, 2017

Updated by sajid.s Ref no[protected]

Verified Support

Feb 25, 2017

Reliance Communications Customer Care's response Dear Sajid,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Feb 28, 2017

Reliance Communications Customer Care's response Dear Sajid,

We are glad to inform you that the necessary waiver has been restored back to your account. Thank you for using our services.

Regards
Reliance Communications