Comments
Reliance Communication,
It has been almost 10 days since you informed me that customer service team will solve my issue but still my issue is not resolved and from my experience I can tell your customer care is totally incompetent to handle such issues. They are totally clueless how to handle my case and no body knows what should be done and every time i call your customer care I get different excuses without a solution.
I have raised three service request[protected],[protected] and[protected].. all were closed with update that
"Payment has not been entered in the system"...
for God sake will any body tell who the hell will enter the payment detail in the system and how i am responsible for your negligence and why I am being harassed from last 1 month..???
PS: I am again attaching a screenshot of the payment confirmation email which i received from reliance on 05 Dec 2013.
Regards
Vineet
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It has been almost 10 days since you informed me that customer service team will solve my issue but still my issue is not resolved and from my experience I can tell your customer care is totally incompetent to handle such issues. They are totally clueless how to handle my case and no body knows what should be done and every time i call your customer care I get different excuses without a solution.
I have raised three service request[protected],[protected] and[protected].. all were closed with update that
"Payment has not been entered in the system"...
for God sake will any body tell who the hell will enter the payment detail in the system and how i am responsible for your negligence and why I am being harassed from last 1 month..???
PS: I am again attaching a screenshot of the payment confirmation email which i received from reliance on 05 Dec 2013.
Regards
Vineet
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications