[Resolved]  Reliance Communication Mobile Services — False information about the plans

Address:Bangalore, Karnataka, 560068
Website:NA

Since i am using Reliance gsm sim from past 5 + years as customer post paid i am using it from past 3+ years but customer customer interaction was very poor, i was there with the plan :RGMNPCW199 and moved to RGSpeacialKT_249 in this plan they said 1000 mins std and local calls and 300 std and local sms and 1GB 2G data, still 1GB 2G data is not credited and every time if call them that plan is not there like that one person says but some one says it is there it will activate soon it was set as default i corrected it like that .
Complaint Id:[protected] .
One more issue they are not saying how to know the data balance through mobile( a lady said try with *222*1*1# but its not working any more i tried all the ways).
I have voice record proofs with me while they are explaining about the post paid plans .
I am expecting clear justice from the Reliance India mobile
Was this information helpful?
No (0)
Yes (0)
Oct 18, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Jun 15, 2016
Updated by Brahma chaitanya
This is my customer Relationship number :[protected]
Verified Support
Jun 22, 2016
Reliance Communications Customer Care's response
Dear Brahma,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Comments

Dear Brahma,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Meanwhile, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22891
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information