[Resolved]  Reliance Communications — 1100 rs charged towards international sms saying fault if i phone

Address:	Mumbai City, Maharashtra, 400058
Website:	Www.rcom

This is rakhee chhabria, i work as a reporter for indian express and am highly dissatisfied with the service extended by reliance.
The network of reliance is extremely poor and has been causing trouble since one year. Every time i have tried to port i have been told that the matter would be resolved and i would be given concession in my bill.
This time in the month of february i was charged 1100 as sms charges. After inquiring i was told that this was due to a default use of software related to i phone users. I have been using i phone since 4 years and have never faced any problem anytime. I need an explanation for this.
I visited the gallery and was told to speak to the apalate authority to seek a resolution.
I spoke to komal vaidya on 9 th may and i was told that the waiver of 1100 would be reflected in my account in 72 hours. There was no waivers which was reflected for a week after which i again spoke to appalete authorities, this time i spoke to sadhashiv sharma who was very rude at n the phone and said that nothing will be refunded and that there is no one whom i could report this problem to.
If this is the way reliance chooses to address its customers queries then i shall not think before publishing an article on harassment to customer caused by reliance.
My no is [protected], my outgoing service has been barred and am not allowed to port out. I shall send a copy of the bill to trai as well if my port out is stopped this time or if my issue is not resolved.