[Resolved] Reliance Communications — [protected] ticket with customer care not resolved | |||
I filed complaint[protected] that i was not able to access internet post rechage of 786rs which should give me 1 gb per day until 180 days. Customer care said that 3g service is not available at my location and i paid 786 for 180 day 1 gb per day.. So because 3g is not availble relience should refund my money.. Customers care cut the call without talking.. They just dont talk. Very poor service. Was this information helpful? | |||
Aug 14, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Jul 04, 2017 joyful jegathees's response I have paid for the sim with cash .I can't make any calls from the mobile number including to the reliance costumer care
Verified Support Jul 11, 2017 Reliance Communications Customer Care's response Dear Divya, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
2 Comments | |||
Comments
Such a dumb network reliance is..they dont even connect call to customer care..and the problem is as soon as i get recharged they activate the VAS pack themselves and cut the main balance..and im becoming a major victim of this..dont u find this ridiculous?? I hope reliance will be able to solve this problem
Reliance Communications Customer Care's response, Jul 11, 2017
Verified Support
Dear Rachana,
Apologies! To assist you with your current concerns, please share your your contact details along with an alternate number on [email protected] we assure you that we will get the same addressed and fixed on priority.
Regards,
Reliance Communications
Apologies! To assist you with your current concerns, please share your your contact details along with an alternate number on [email protected] we assure you that we will get the same addressed and fixed on priority.
Regards,
Reliance Communications
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
But the signal was shown .there is no possibility for making a call to this number from another number
It takes a aadhar details but isn't activate
Apologies! To assist you with your current concerns, please share your your contact details along with an alternate number on [email protected] we assure you that we will get the same addressed and fixed on priority.
Regards,
Reliance Communications