[Resolved]  Reliance Communications — [protected] ticket with customer care not resolved

Address:Coimbatore, Tamil Nadu, 641004

I filed complaint[protected] that i was not able to access internet post rechage of 786rs which should give me 1 gb per day until 180 days. Customer care said that 3g service is not available at my location and i paid 786 for 180 day 1 gb per day.. So because 3g is not availble relience should refund my money.. Customers care cut the call without talking.. They just dont talk. Very poor service.
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Aug 14, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Jul 04, 2017
joyful jegathees's response
I have paid for the sim with cash .I can't make any calls from the mobile number including to the reliance costumer care
Verified Support
Jul 11, 2017
Reliance Communications Customer Care's response
Dear Divya,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

I bought a new reliance 4g LTE sim yesterday with a aadhar card it doesn't activate till now

But the signal was shown .there is no possibility for making a call to this number from another number
It takes a aadhar details but isn't activate
Reliance Communications Customer Care's response, Jul 11, 2017
Verified Support
Dear Customer,

Apologies! To assist you with your current concerns, please share your your contact details along with an alternate number on [email protected] we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
Such a dumb network reliance is..they dont even connect call to customer care..and the problem is as soon as i get recharged they activate the VAS pack themselves and cut the main balance..and im becoming a major victim of this..dont u find this ridiculous?? I hope reliance will be able to solve this problem
Reliance Communications Customer Care's response, Jul 11, 2017
Verified Support
Dear Rachana,

Apologies! To assist you with your current concerns, please share your your contact details along with an alternate number on [email protected] we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications

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