Reliance Communications. — 30 Rs deducted from my Reliance GSM

Address:Pune, Maharashtra

Dear Sir, I, Mr, Avirup Ray, yesterday got a message saying "Amount charged for VAS jumpgames GSM Rs 30.00" on 16/11/2013 at 6.34 pm. My mobile number is [protected]. I am from Pune. I did not ask or even went into the services. So there is no chance for this deduction. this is an embarassing situation from Reliance. Please refund my money as soon as possible and make sure from future no such incidents occur. When i called at 155223 they say no VAS pack is ongoing ? What is the situation. You are deducting the hard earned money of people just like that.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22891
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information