[Resolved]  Reliance Communications — 3g service

This is k. Natarajan... My subscriber number [protected]. I bought this for 3g tangle from the pallavaram reliance store. Within 5 months, reliance communications limited changed their network from 3g to 4g and asked me to buy the 4g tangle. I paid through online for 4g tangle on 24/07/2016 in receipt no. Amip85666157.. But still i do not got this 4g data card.. As per rule, i have to get this within 10 days. After 40 days, i still not received 4g data card
But my 3g service was stooped on[protected]... Without any notification.
Reliance communications limited taken and transfer my money for r 4g tangle into their service network (Which was not given to me actually)
I cancel my subscription. Even before that reliance communications limited canceled themself to the subscriber number [protected] for 3g.
Its ridiculous and now i can see the messages coming from reliance team on threatening legal actions against section 406 &; 415-e...

What is the resolution for this?... Pls give necessary steps further i do...