[Resolved]  Reliance Communications — 4 g upgrade plan change

Address:Bangalore, Karnataka, 560016

I had taken connection of 3G in corporate plan. No one from your company have not informed me that 3 G will not work.When i came to know i upgrade to 4 G and the person who is sitting in my office from your company guided me that there is no change of your plan(its also written).
Now after using one day, i got mail that your usages is more...see the below mail.

Please respond me for these below 3 questions.
1)why i will pay when your network not working?(for last month)
2)why it is not informed that your old plan will not work?
3)Who has given the authority to reliance to decide my plan?
4)Why i will pay money for upgrade?its my choice whether i want to upgrade or not?

i am working one of big MNC company, if you take proper action then fine otherwise i will talk to my higher authority about the reliance activity so that any tie up should not continue and write a mail to everyone how reliance is cheating..
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Oct 3, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2016
Reliance Communications Customer Care's response
Dear Nupur,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Complaint comments 

Comments

They are doing this fraud to everyone. I have terminated the netconnect number [protected] on 18th june 2016 and confirmed the termination by calling their customer care (call recording available). One month later, i got a bill with a different tariff plan for my terminated number . When I call the customercare asking this they will disconnect the call ...Fraud management, Fraud cutomercare.. TOTAL FRAUD COMPANY

Thousands of poor people are being harassed and cheated by Reliance . We should unite and move together against this FRAUD COMPANY .

Please sign the petition to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc
Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

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