[Resolved]  Reliance Communications — 4G bill not as per information given

Address:Nashik, Maharashtra, 422011

Dear sir/madam,

Reference to bill no :[protected] dated 11 aug 2016, for number [protected] bill charges are not as discussed & informed as while doing switch over to 4 g it was clearly told to me that, your billing plan will remain same there will not be any changes for uses & charges, but bill generated by you is not matching with that, when called customer care, your executive has give vague answers.
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Sep 18, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2016
Reliance Communications Customer Care's response
Dear Atul,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
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Please sign this online petition addressed to TRAI and Ministry of Telecom
https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade

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