[Resolved]  Reliance Communications — 4g data plan wipod

Address:

Ahmedabad, Gujarat, 380015

I had reliance 3g data card, reliance in order to shift it's services to 4g, stopped services of 3g without seeking permission of customers. And compelled us to purchase 4g wipod worth around rs.2700 to continue service. No option of continuation in 3g given. Therefore, i purchased 4g wipod in the month of may 2016, the reliance webster employee informed that original rental plan of rs.400 will continue and there will not be any increase in monthly rental. For 2 mnths we paid bills but 4g service not started. After one month of starting 4g service, the connection was again stopped, i tried to find the reason for it they told now your rental plan is rs.1100 5gb which is fully utilised hence service stopped. My original plan was of rs.400 unlimited, how reliance community without customer permission can change the plan and compelling them to buy 4g wipod. The company is totally harassing the customers and eating their hard earned money.