[Resolved] Reliance Communications — 4G Outgoing call/sms is not working

Cdeepsikha

from Chennai, Tamil Nadu

Address:

400063

Reliance Communications offered free 4g sim. As soon as i have activated the same Outgoing call/sms stopped working. I have called custome care so many times. But only got one reply that their engineer is working on that, issue will be reloved very soon. Now it has been almost 10 days and the issue has not been resolved. I am now tired of calling customer care. I am not able to even port my number as my outgoing service is not working.If they are not able to provide service then why they offered 4g sim? And how come such a big company takes so many days to resolve network issue?

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Mar 9, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Jan 29, 2017

Updated by Cdeepsikha My reliance number is [protected]

Verified Support

Jan 30, 2017

Reliance Communications Customer Care's response Dear Deepsikha,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Feb 04, 2017

Reliance Communications Customer Care's response Dear Deepsikha,

We have received a word from our customer service team that they are unable to contact you on the number provided to us. Kindly provide us with your alternate contact number, on the Customer Care Tab http://bit.ly/1cmd6ds . We would like take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications