[Resolved] Reliance Communications — 4G Plan change_[protected] | |||||
I have been using reliance PRO3 ( data card no.[protected]) from feb’16 with 999 unlimited data plan (NCPLUSPRO3_999_40GB) and the same has been upgraded with 4G on 14th aug’16. Data plan also changed without my concordance, same is disclosed after many follow-up with your customer care and hall road kilpauk chennai branch. At the time of taking 4G data card I was not informed about plan change, and halls road branch executive told me that “same plan will continue after 4G conversion” Now I am getting only 3GB 4G data for Rs.700 monthly rental plan. It’s really ridiculous. Your executive used 40GB 3G unlimited data for 999 as a prime key to convinced me for purchased of 3G data card at the of surrendering my 2G data card. After sold your 3G and 4G data card with good price, now your reduce the data at bottom level. This what the company name represents “ Relinance “ Either provide the reasonable 4G data plan for Rs. 999 monthly rental or refund my data card cost Rs.1600. will go with other service provide. regards manjula [protected] Was this information helpful? | |||||
May 13, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 16, 2016 Reliance Communications Customer Care's response Dear Manjula, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications | |||||
2 Comments | |||||
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Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
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https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade