Reliance Communications — 4G Wifi pod problem

Address:

Dharwad, Karnataka, 580001

I have buyed a new Reliance 4G wifi pod in the nearest reliance shop " Datta Shop" Nadgir communication, opp: Jain mandhir", Dharwad, Karnataka. first day only they told me within 3 hrs it will connect. then i tried but there was no response. i wen to the shop again they said they have to change sim and it will come to ur home u have to swipe that sim. again they called me and said v will give sim they gave the sim card. they asked 3 hrs time. then i went and asked they again and again postpone and rejected to give me wifi-pod. yestereday (i.e[protected]morning i went to take wifi pod i asked him wen it will connect the shop person(Sumit) told you have to check wat i know. like this caeless ansers they are giving and i called him again he said i[censored] dont know to use then y u take it. like this stupid things they will speak with customers. so i have returned wifi pod. i just need my money back. if they dont know how to speak then close the shop.

i m going to give consumer complaint forum, dharwad on this issue if they do not respond me and give my money back. ill teach them how to speak with others. ill take this seriously. they are not telling wat is the problem, and asking me wat is ur problem.

date of the incident[protected] to[protected].
MDN NO:[protected]
OLD SIM NO:[protected]
NEW SIM NO:[protected].
i have given the written complaint to the office and the copy of the complaint is with me.
I have asked my money back. i do not need ur kind of service.
i have attached the copy of mail they sent to some i-care below:

R M[protected]
AttachmentsSep 8 (3 days ago)

to me
[protected] Forwarded message[protected]
From: R M[protected]
To: Handset.[protected]@relianceada.com
Cc: Yogesh.[protected]@relianceada.com
Date: Thu, 08 Sep 2016 11:53:33 +0500
Subject: Sim Swap Not Done
Dear Sir,


Please find the attached file we are allready fired Macd succesfully but cust is unable to use the services so please cheack and resolve the issue.

MDN NO:[protected]
OLD SIM NO:[protected]
NEW SIM NO:[protected]
Alt No:[protected]

Regards,
Ram
Dharwad