[Resolved] Reliance Communications — 4g Wipod

sivakumar1986

Address:

609602

Reliance 4G internet is not working properly. It gets connected at very slow speeds and finally gets disconnected. Everytime if i restart, it connects slowly and then again disconnects. Facing this problem for past one week. Contacted Reliance Customer care several times where i need to wait for 10 minutes before speaking to customer care representatives and all they say is to restart the dongle.

I am really fed up with this Reliance 4G. 3G wifi dongle was excellent and i was comfortable with it. Dont why they are harassing their loyal customer like this

My Reliance 4g wi pod no is [protected] and my contact no is [protected]. Plz escalate the issue and ask them to provide me a proper solution.

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Sep 18, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2016

Reliance Communications Customer Care's response Dear Sivakumar,

We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you!

Regards,
Reliance Communications