Reliance Communications — [protected] is blocked for want of 4g coverage, unilateral action of reliance comm.

Address:560041

Wireless landline [protected] anekal bangalore district is blocked for want of 4g coverage, unilateral action of reliance comm, since 50 days. Bill should not be raised for august 2006. Since, it is incapablity of reliance, the deposit amount should be refunded.

O: [protected]@billdesk.in, rcom. [protected]@relianceada.com, [protected]@relianceada.com, sbi.[protected]@sbi.co.in
Cc: [protected]@relianceada.com, anil. [protected]@relianceada.com, [protected]@relianceada.com, mukesh. [protected]@relianceada.com
Subject: re: stop payment advice regarding;

To,
Chairman and managing director,
Reliance communications india

I have repeatedly requested your reliance customer care and bill desk groups not to bill for my urban phone no [protected], which i was using since 2006. Now i understand, that urban phones are not yet converted to spectrum 4g. Hence my phone [protected] is blocked for more than 50 days. Your staff will never reply. If they bill for august 2016, i feel utter disgust about reliance communications. It should not happen under your administration. Kindly take up the issue. Otherwise, it will force me to take up with trai, consumer forum also write to all newspapers. Kindly help, also solicit your kind help, in giving me utility code used for ecs debit system used, in my case, it is state bank of india, br 03286, 2nd block jayanagar bangalore 560004. Bank has asked for utility code no used to debit through ecs.

Chairman sir is very considerate. I do not think, the staff negligence will continue. Kindly help sir. The customer is my wife 65 years and i t k krishnaswamy am 72 years.

Thanking you
Yours faithfully
Gayathri krishnaswamy (Customer)
T k krishnaswamy (Husband)
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Reliance Communications customer support has been notified about the posted complaint.
Aug 24, 2016
Updated by Gayathri Krishnaswamy
Wireless Landline [protected] Anekal Bangalore District is Blocked for want of 4G Coverage, Unilateral Action of Reliance Comm, since 50 days. Bill should not be Raised for August 2006. Since, it is incapablity of Reliance, the Deposit amount should be Refunded.
Aug 24, 2016
Updated by Gayathri Krishnaswamy
No Response from any Customer Care Executive or from Bill Desk. [protected] is Blocked by Reliance since 50 Days, since 4G Spectrum is not Covered Urban Areas. Fault lyes with Reliance and not Customer. Hence Bill should not be Raised for August 2006. Further ECS debit should not be made.
Aug 24, 2016
Updated by Gayathri Krishnaswamy
Dear Sir,

Once again I repeat, that my Reliance Wireless Landline is Anekal Exchange Number [protected]. Urban Phones are not yet Converted to Spectrum 4G. Accordingly you have Blocked my Phone Since 50 days. Hence you Cannot Raise any Bill for August 2006. You are hereby Advised to Stop any Bill Connected to above Number, Relationship Number [protected]. Also My Kind Request to You to Inform State Bank of India, Jayanagar 2nd Block Branch, Bangalore 560004, Br Code 03286, IFSC: SBIN0003286, not to release any payment to Reliance Bill from Bank Customer A/C Number [protected], mentioning your Utility Code Number for ECS recovery, as requested by Bank, in the under mentioned E Mail received from Bank.

I solicit your cooperation.

Thanking you
Yours Faithfully
Gayathri Krishna Swamy
Phone [protected], [protected]
Aug 24, 2016
Updated by Gayathri Krishnaswamy
I have Shifted from Urban Area to Bangalore City. For Urban Phone 4G Spectrum is not Covered.
Aug 24, 2016
Updated by Gayathri Krishnaswamy
No Response from Reliance
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