[Resolved]  Reliance Communications — About money deducted without any reason

My balance around RS 105 has been deducted without any message or call from my mobile no [protected] (reliance GSM prepaid) on 14-sep 2016.In this regard I tried to lodge complaint in customer care but they had only one answer that the system is on updation and no record is showning so that complaint couldnot be lodged. Now my no. has been blocked to connect the customer care representative. i am very fed about this type of deduction of balance in my no.( [protected]) so many time . i am realy very surprize that why all time is happend in my no. please solve that problem becoz i am realy very upset now from this type of balance deduction .
kindly please solve my problem .
Was this information helpful?
No (0)
Yes (0)
Oct 17, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Sep 15, 2016
Updated by poojaayadav
Yesterday i wrote a complaint against the reliance communications for the reason they deducted my phone balance without any reason of 105 rupees in my phone no. [protected]. after that someone who say that he is a reliance communication customer care representative and says that if i want to back my phone balance then i must be share my BANK ACCOUNTS details with them if i dont share my bank details then they never returns my deducted money . and if i am again registers complaints against to them they never returns money and deactivated my phone no . they called me from these 2 no.these are [protected] and [protected].
please solve my problems againsts these type of frauds and take a very stricts actions againsts these types of frauds . please solve my problems .
Verified Support
Sep 15, 2016
Reliance Communications Customer Care's response
Dear Pooja,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Complaint comments 

Comments

Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information