Reliance Communications — about my moto g buyed from reliance website

kanhaiya lal sahu

from Lucknow, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh

respected sir. i purchased a moto g from reliance online store at the emi with zero rental plan at that time reliance had not told me that the authorised service center will not service it now i am having a problem in it i went to motorola service center they refused to service it and repair it this happened twice as it is a non sim based phone i got it repaired it from a shopkeeper and he took 1200 rupees both the time as i was having very problem so thats why i got it repaired it from there but now again its repeating sir/mam please help me pls i beg you thanking you kanhaiya lal sahu mob no. [protected]

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear kanhaiya,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Kanhaiya,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications