[Resolved]  Reliance Communications — About reliance cdma services

Address:160003

Sir,
I purchaed reliance duel sim mobile with cdma sim ([protected])on september 2015 had a offers of one year reliance to reliance free, 6 months 25 paisa per minut to other mobiles, 5 paisa per sms and data offers with that sim. At the time of activation i got the comfirmatin message to same. But after 6 means means recently in the month of april, reliance communications stopped the offers. I called to reliance Custmer care they pickup and told that to wait for few minuts for checking and activation to the same, but after waiting of 30 minuts the call automatically cut off. I tried number of times but every time it happened the same.
You are requested to processed the same and resolve the problem.
Thaku u sir.
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Nov 2, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2016
Reliance Communications Customer Care's response
Dear Satyam,

As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store for further assistance.

Regards,
Reliance Communications
Complaint comments 

Comments

Dear Satyam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
[protected] ds is my number. You contact ti me in this number.
I could not find any solution. Please check my complaint and solve it. I purched this phone last year septmber. Reliance stopped my offers and as well as stops the cdma network also. I am a reliance Custmer from last 11 years. So please do the needful action. Cdma set model no. ZTE D286 AND my mobile no. [protected]. I had a offer for 1 year but i utilise it for 6 months and 6 days only. Thank u

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