[Resolved] Reliance Communications — About wrong billing | |||
Sir/Madam, I have a postpaid no with reliance name of akhilesh verma from starting i was not use any internet with my mobile, when i have free 50 mb data. On last month i have used internet with my mobile 17.81 mb only, balance is 32.19 mb discounted, but in my bill from your side you are charged 145.92 Rs.? what is this when i already have discounted internet data so why you charged in my bill? what is the problem? if you are not give proper services, then i am port this no with other mobile service provider. Kindly do the needful as soon as possible. Thanking you. Akhilesh Verma [protected] Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Feb 08, 2016 Reliance Communications Customer Care's response Dear Akhilesh, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been posted to your account. Thank you!
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Reliance Communications