[Resolved] Reliance Communications — About wrong information of offer | |
Dear sir my no. is [protected] on today morning i.e on 22nd jan i called reliance customer care named pinki from reliance, i asked her about offer she said me to recharge with 26 and you will get free reliance to reliance for 1 month. i again asked her is dis offer is for me she said yes. after half an hour i done the recharge but benifit is given for only 2 days means normal benefit after that i called reliance customer care husna again she said its our customer care mistake but you cannot get that benifit or refund of money...i want my money back or benifit as its not my fault.its totally der fault.do me favour. Was this information helpful? | |
Oct 11, 2016 Complaint marked as Resolved They provided me the benefit.thnx Reliance Communications customer support has been notified about the posted complaint. | |
 4 Comments | |
Comments
hmmm..still i dint get any responses from ur customer care...my alternate no. is [protected]...hope u will accept ur mistake and provide me d same offer...being ur valuable customer from many years.
Dear Arvi,
We apologise for the delay in responding to your grievance. Our team is working towards resolving your concerns, we will keep you updated on the status of the same.
Regards,
Reliance Communications
We apologise for the delay in responding to your grievance. Our team is working towards resolving your concerns, we will keep you updated on the status of the same.
Regards,
Reliance Communications
Dear Arvi,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications