[Resolved]  Reliance Communications — Abusive language using by collection executives

Address:

Kolkata, West Bengal

Reliance Communication is harrasing for illegal post paid bill collection for my no. [protected]. They did not provide service at all in my location. There was no good network to use 3G and always call dropping problem occured. I complained several times but nothing happened. After sometimes they called me and told that my problem would be resolved in 120 days. What was the use of that connection which I could not use properly for four months. At last I requested them through mail to disconnect my connection and send me final settlement bill so that I can pay the dues of my last bill. I'm a busy person I do not get time to visit your store. But they did not disconnect the line & continue to sending me bills. Now they are harrasing me by calling frequently in my other no. and using abusive language. I have recordings the way your executives are talking with me. I never told that I won't pay my dues but only those which is legal. You can check my complains and the mail I sent to your customer services. Earlier I had conversation with your Mumbai Office they assured me that further they would not disturb me but again it is happening. I never told that I won't pay my dues but I will pay for the period which I enjoyed. My last usage bill was Rs. 673. I made a security deposit of Rs. 300 initially.