[Resolved] Reliance Communications — Accessibility to reliance customer care - wifi data card division

Kiruthika Sridhar

from Chennai, Tamil Nadu

Address:	600047
Website:	www.rcom.co.in/Rcom/personal/internet/wireless_internet.html

I have been trying to reach the reliance wifi data card customer service centre since july 17th 2016 onwards to surrender the data card because of very poor connectivity and i dont want buy 4g dongle and waste that money also. I could not talk to anybody till today and the line is getting disconnected when i press the option to talk to operator. The bills is getting generated for the last two months where i am not at all using the data card. My reliance data card number is [protected]. Please contact me on the numbers on your records.

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Oct 9, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 08, 2016

Reliance Communications Customer Care's response Dear Kiruthika,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Praveen K Verma

from Mumbai, Maharashtra

Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"