[Resolved] Reliance Communications — Activated advance plan without confirmation & discontinued services after bill paid

Prasad Todkari

from Mumbai, Maharashtra

Address:	400701
Website:	rcom.co.in

I requested for number porting, so got call from customer care and she insisted to continue with reliance and assure that they will resolve network problem and in same plan they will provide add on 4g service. But now they are asking for 4 month advance and worst case they discontinued outgoing services.
I have called customer care and ask them for reason they just keep my call on hold and disconnect after 45 minutes. It's happens 5 times.
I don't want to continue with reliance services and they are forcing to pay additional amount as advance to stop services.

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Aug 19, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2017

Reliance Communications Customer Care's response Dear Prasad,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications

Jul 17, 2017

Updated by Prasad Todkari same complaint sent on mentioned link. waiting for revert. not able use service despite paying for it.