[Resolved] Reliance Communications — additional amount addition and change of plan without the consent of the customer and without sending any provisions for it.

Sanjay_Shah

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

Dear sir
My mobile number is [protected]. I want to book a complain against the company since they have added advance payment in my bill kindly please see to the matter. We wont be paying the extra amount since there was so notice or any kind of application of change in plan. The company has changed itself. Please send me the fresh bill we the revised amount as per my old plan. Otherwise we wont pay the amount with the advance payment. My complaining booking id is[protected].

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Sep 16, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2017

Reliance Communications Customer Care's response Dear Sanjay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications