[Resolved]  Reliance Communications — advance monthly rental charges[protected] to[protected]__308.65/-rs

Address:Mehsana, Gujarat, 384001
Website:[email protected]

Respected Sir,
Customer care,

Subject: Advance Monthly Rental Charges[protected] to[protected]
My Name: KUSHAL PUROHIT
NUMBER: [protected]
My City: MEHSANA ( 384001 )
My State: GUJARAT
My Complaint Against: RELIANCE Telephones
Complaint Category: MOBILE BILL TAKING Advance Monthly Rental Charges[protected] to[protected]__308.65/-rs
Claim Amount (Approx.): 308.65

Respected Sir,
Customer care,

i will inform you that my MOBILE NUMBER +91 [protected]. and i am using reliance service since 1yr. and i am join with MNP in reliance with advance payment as security 300/- rupees .

today i am very unsatisfied with Advance rent ! why i should to pay advance rent of Advance Monthly Rental Charges[protected] to[protected].65 ? i am from medal class family and also limited salary and company charge on me advance rent. here i am attaching my bill copy which i receive on my Email. as well i call 4 to 5 times in 198. customer care . but they told me advance rent due to upgrade my plan 299 with 6gb 4g data. unlimited across call in india. 100 SMS. and this all things i have already in my JALSA299 plan. so which type o[censored]p-gradation is it !

i am very satisfied with my bought plan is jalsa299 and i am continue with only this plan. if i am not get less Advance Monthly Rental Charges[protected] to[protected].65 from my this bill and i am not get my same PLAN as before then i don't want to continue.

i hope respected Gujarat GM and Customer care are help me out in my problem regarding Advance Monthly Rental Charges[protected] to[protected].65/- Rs

pl find the attachment of Bill of JULY-2017
+2 photos
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Sep 1, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2017
Reliance Communications Customer Care's response
Dear Kushal,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Aug 02, 2017
Updated by Kushalpurohit
Today just receive call from +[protected] customer care . And they told me not give any discount or less in advance rent. She told me to pay full amount. So whats next ?
Aug 02, 2017
Updated by Kushalpurohit
As well receive customer care call yesterday and he told me to you dont pay full amount which saw in bill. Just pay 352. Approx amount. And he tell me to instacre show in after 1hr actully amount without advance rent. But till no new update.
Complaint comments 

Comments

Kushal purohit
Mehsana
Gujarat
[protected]
Kushalpurohit's [Complaint's author] reply, Aug 3, 2017
As well receive customer care call yesterday and he told me to you dont pay full amount which saw in bill. Just pay 352. Approx amount. And he tell me to instacre show in after 1hr actully amount without advance rent. But till no new update.

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