[Resolved] Reliance Communications — advance rental in my mobile bill | |
My mobile number is [protected]. My last bill contained an advance rental of ₹ 515 for some plan which i never activated or gave my consent to. Yet, these charges have been levied on me and i've been told to pay the bill at the earliest if i want to port out my number. I have been paying my dues regularly and am also willing to pay the correct amount in this bill. I would like to inform the reliance team that if such harassment does not stop, i will be compelled to take this matter further to the consumer court / trai authorities for redressal. Was this information helpful? | |
Sep 17, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 08, 2017 Reliance Communications Customer Care's response Dear Akshay, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Aug 14, 2017 Reliance Communications Customer Care's response Dear Akshay, Your concerns have been discussed and resolved satisfactorily by our team. We wish to affirm the same. Regards, Reliance Communications | |
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
To top it up im getting service calls from the collections team asking me to pay the amount and if i dare ask them why oh they can be highly unprofessional and use horrid language. I was expecting more profeasionalism from Reliance but this is extorting money and now its time to bid good bye to reliance for good
Usha
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