Website: | www.rcom.co.in/Rcom/personal/home/index.html |
I bought this number [protected] a year ago. Few months back I paid my all bills and visited the Reliance store requested to close the number as I don't need any more. They told me to call customer care. I contacted customer care and requested the same, he replied me that okay Madam we will call you back. And he never called me back. After one month I got a call from Reliance customer service and they told me to pay the bill of Rs.699. I told the customer service girl that I already told the reliance care to close the number after making all the payments. and she replied that you must visit the Reliance store (again even I already visited one month back). After 3 months, customer service keeps calling me in my other number and threatens me that they will send court notice If I don't pay Rs.1800
I have attached screenshot that now the customer service asked me to tell the termination id. How will I give?? I called customer service 2-3 times and they haven't guided me. They never told me the process.
I don't want pay anything because its their fault.
Please help
Was this information helpful? |
Post your Comment