Reliance Communications — Against change the plan without information | |||
Hi, I am using reliance postpaid since long time, my mobile no. is [protected]. Reliance has offered me a plan that is jalsa 1198 @50% discount for the 2 year, But after the 2 months my plan has changed without informing me. In Jalsa plan they have provide me unlimited calling for the 2 year. But when i talk to customer care they had said to me that company has closed that plan so that your plan has changed. When I said that you have to inform customer regarding this, they said we have no information regarding that and not registered my complain in this regard i.e Ms. Pooja, Floor in-charge, Reliance customer care. After changing my plan, my bill was came access. When I request to port my number, I have send the request to 1900. I don't have received any porting code and customer care can tell you will get your porting code very soon but till date i have not received any porting code from Reliance. I am requested to you look at this matter at top priority... Please Thank you so much Rohit Kumar [protected] Was this information helpful? | |||
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Reliance Communications customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Hi, I am using reliance postpaid since long time, my mobile no. is [protected]. Reliance has offered me a plan that is jalsa 1198 @50% discount for the 2 year, But after the 2 months my plan has changed without informing me. In Jalsa plan they have provide me unlimited calling for the 2 year. But when i talk to customer care they had said to me that company has closed that plan so that your plan has changed. When I said that you have to inform customer regarding this, they said we have no information regarding that and not registered my complain in this regard i.e Ms. Pooja, Floor in-charge, Reliance customer care.
After changing my plan, my bill was came access. When I request to port my number, I have send the request to 1900. I don't have received any porting code and customer care can tell you will get your porting code very soon but till date i have not received any porting code from Reliance.
I am requested to you look at this matter at top priority... Please
Thank you so much
Rohit Kumar
[protected], [protected]
After changing my plan, my bill was came access. When I request to port my number, I have send the request to 1900. I don't have received any porting code and customer care can tell you will get your porting code very soon but till date i have not received any porting code from Reliance.
I am requested to you look at this matter at top priority... Please
Thank you so much
Rohit Kumar
[protected], [protected]
Dear Rohit,
We have arranged for a call back to address your concerns, our official will get in touch with you shortly.
Regards,
Reliance Communications
We have arranged for a call back to address your concerns, our official will get in touch with you shortly.
Regards,
Reliance Communications
Dear Rohit,
We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction. Let us take this opportunity to assure you that we are always at your service and would love to assist again, if required.
Regards,
Reliance Communications
We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction. Let us take this opportunity to assure you that we are always at your service and would love to assist again, if required.
Regards,
Reliance Communications
As per the telephonic conversation their will be no such good answer I have received from your side.
They didn't understand my problem which I have faced now they are not helpful and they don't want to help me in this regard...I am not satisfy from your solution which is provided by your representative...
I am using reliance postpaid since long time, my mobile no. is [protected]. Reliance has offered me a plan that is jalsa 1198 @50% discount for the 2 year, But after the 2 months my plan has changed without informing me. In Jalsa plan they have provide me unlimited calling for the 2 year. But when i talk to customer care they had said to me that company has closed that plan so that your plan has changed. When I said that you have to inform customer regarding this, they said we have no information regarding that and not registered my complain in this regard i.e Ms. Pooja, Floor in-charge, Reliance customer care.
After changing my plan, my bill was came access. When I request to port my number, I have send the request to 1900. I don't have received any porting code and customer care can tell you will get your porting code very soon but till date i have not received any porting code from Reliance.
I am requested to you look at this matter at top priority... Please
Thank you so much
Rohit Kumar
[protected]
They didn't understand my problem which I have faced now they are not helpful and they don't want to help me in this regard...I am not satisfy from your solution which is provided by your representative...
I am using reliance postpaid since long time, my mobile no. is [protected]. Reliance has offered me a plan that is jalsa 1198 @50% discount for the 2 year, But after the 2 months my plan has changed without informing me. In Jalsa plan they have provide me unlimited calling for the 2 year. But when i talk to customer care they had said to me that company has closed that plan so that your plan has changed. When I said that you have to inform customer regarding this, they said we have no information regarding that and not registered my complain in this regard i.e Ms. Pooja, Floor in-charge, Reliance customer care.
After changing my plan, my bill was came access. When I request to port my number, I have send the request to 1900. I don't have received any porting code and customer care can tell you will get your porting code very soon but till date i have not received any porting code from Reliance.
I am requested to you look at this matter at top priority... Please
Thank you so much
Rohit Kumar
[protected]
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications