[Resolved] Reliance Communications — Already paid the Bill and done MNP

Basanta123

from Vijayawada, Andhra Pradesh

Address:	Hyderabad, Andhra Pradesh, 500001
Website:	rcom.co.in

Hi reliance,

I have already clear all my payment for mobile no [protected]. (Even paid extra) as i have done mobile number portability to other network. As i was told that you have to clear all bill even pay 100 extra to done mnp smoothly. I have done that as well.

4 month after mnp done. Why you guys are sending me threating message like legal action will be taken if bill not paid of amount 393. Here i do not understand the bill as you have given permission to other network for mnp as i must have clear all payment.
Do not harass me by sending message like legal or court or any threatening content.

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Jul 25, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2017

Reliance Communications Customer Care's response Dear Basanta,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications