| Address: | New Delhi, Delhi, 110009 | | Website: | www.consumercomplaints.in |
This is to lodge a complaint against, reliance customer care.
I got a call few month back from reliance store in hudson lane, new delhi, 110009, they asked me for the portablity of prepaid number to postpaid. I agreed for the portability of my vodafone number [protected] to reliance. I paid 300 rs for it. Salesperson said that sim will be active withinn 10 days. I waited till that time then i called up on the same number that when will you people activate the sim? They did not respond much and they delayed the activation procedure.. After few days sim was activated..1 or 2 days i used the sim, the next day again service was stopped. There was no network in it. Again my job was to call them up and request them to activate and i told them about the network issue but i did not find any help from them.
Now they call me up regularly for the bill i. E 400 around.
My question to reliance ltd is are we the customer being befooled?? Why shall i pay the bill when i have not used the number and u people did not respond to the problem.. Why did i get the bill of 400, when i have used it for hardly 2 days?
Reliance customer care people are regulary calling me up and irritating me. They are also giving me some personal text "kaise ho? Bhul gye kya?"from - [protected]
I am getting call from [protected], this guy doesn't know how to work on a problem he can only work on asking for the bill..
Ultimately i have been befooled and at loss of rs 700 (400 bill + 300 security money)
Just for using the sim for 2 days.
Please take action against it, or i will have to file a complaint will complete details in consumer forum under consumer protection act.
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