[Resolved] Reliance Communications — Amount charged for VAS Pack - Please resolve

pavanbantu

Address:

Pune, Maharashtra

Dear Reliance,

Here is my another email attempt to resolve this issue. I am keep on sending you emails to Deactivate VAS Pack from my account but same was not happening. If you are unable to do so, please let me know if there is any other process to do because I have been charged again for below services...kindly react to this and deactivate the VAS pack and also credit the amount back to my account.

On 11/08 Amount Charged for VAS ADPAY GSM RS:5/
On 10/08 Amount Charged for VAS Shtfmts STalk Pack is RS:5/

Thanks,
Pavan
[protected]

Was this information helpful?

No (0)

Yes (0)

Oct 25, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2015

Reliance Communications Customer Care's response Dear Pavan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications