Reliance Communications — Amount charged for VAS Shemaroo GSM Rs. 5 and VAS VideoStore Rs. 1.0 | |||
I don't understand why Reliance is all time charging my account by activating different VAS packages to my mobile no. [protected]. This time they have charged my account for VAS Shemaroo GSM Rs. 5.0 and VAS VideoStore Rs. 1.0 while I have not activated these packs on my number. Few days ago also they charged me more then Rs. 150/- (I don't know why) but they only returned the balance after I complaint on this website). This is happening again and again. Why are they behaving like this? Reliance people please stop this nonsense, I don't have money to pay for these nonsense packs activated by you and charge only those packs I activate. Was this information helpful? | |||
Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Tomar,
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!
Cheers,
Reliance Communications
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!
Cheers,
Reliance Communications
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications