[Resolved]  Reliance Communications — Amount deducted from account in unethical manner

Address:Munger, Bihar, 721301

Today (09.12.2015), I suddenly got an SMS that "Amount charged for VAS One97STalkDP Rs 30.00. Current main balance Rs. XXX". But I did not activate any VAS and I did not make any request by any means for activation of any service. This is totally unethical . This is extremely disappointing and a bad practice. Please arrange to refund the amount to my Reliance prepaid account.
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Oct 25, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2015
Reliance Communications Customer Care's response
Dear Sai,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
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