[Resolved] Reliance Communications — amount deducted from my account

leks

from Thiruvananthapuram, Kerala

Address:

Thiruvananthapuram, Kerala

sir, on 6/7/2015 an amount of rs.5/- has been found deducted from my account telling that a vas hungama pack has been found active . i kindly request you to deactivate the pack and kindly refund the amount to my mobile balance. my mobile number is [protected]. kindly do the needful...

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Nov 6, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2015

Reliance Communications Customer Care's response Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Jul 12, 2015

Reliance Communications Customer Care's response Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications