[Resolved]  Reliance Communications — Amount deduction frequently

Address:632203

I am using [protected] prepaid connection in Tamil Nadu since 2012 onward and i am using nokia basic mobile and i am getting flash massages frequently when i am operating my mobile by using ok button it is directly activating some subscriptions due to this money deducting frequently so kindly stop sending flash massages to this number [protected].
Note: This mobile connection using my 70 years old parents they dont know how to deactivate this subscriptions and past 1 month i recharged more than 450 rupees.
do the need ful
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Aug 9, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2017
Reliance Communications Customer Care's response
Dear Kailash,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account and we have also deactivated the VAS pack on your number. Thank you!

Cheers,
Reliance Communications
Complaint comments 

Comments

I am using [protected] prepaid connection in ANDHRA PRADESH since 2005 onward. I am getting flash massages frequently when I am operating my mobile by using ok button it is directly activating some subscriptions due to this money deducting frequently so kindly stop sending flash massages to this number [protected].

THE FOLLOWING AMOUNTS WERE SUBSCRIBED AND DEDUCTED WITH OUT MY REQUEST AND OPTION:

SL.NO. DATE TIME SUBSCRIBED DAYS AMOUNT

1.[protected] ShemHGMCSubs30 30 Rs.30
2.[protected] DevotionalSubs 30 Rs.30
3.[protected] ShemDivMantSubs 30 Rs.30
4.[protected] ShemVCChkya 30 Rs.30

AMOUNTS WERE DEDUCTED ARBITRARILY AND ILLEGALLY .IT IS NOTHING BUT HIGHHANDEDNESS AND CHEATING.

THOUGH ON MY REQUEST ALL THE 4 ITEMS WERE SUCCESSFULLY UNSUBSCRIBED, THE AMOUNTS WERE NOT GIVEN CREDIT. PLEASE GIVE THE CREDIT OF Rs.120/- IMMEDIATELY WITHOUT ANY DELAY AND STOP DEDUCTING THE AMOUNTS.
AS PER THE DETAILS GIVEN ABOVE, THE NECESSARY WAIVER HAS TO BE POSTED TO MY ACCOUNT AND YOU ALSO SHOULD DEACTIVATE THE VAS PACK ON MY NUMBER.
NOTE: THIS MOBILE CONNECTION IS BEING USED BY AN EX-SERVICE MAN, A SENIOR CITIZEN AGED 73 YEARS.DO NOT HARASS, VICTIMIZE AND CHEAT THE SENIOR CITIZENS AND SERVICEMEN.

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