Reliance Communications — amount get deducted automatically in customer care not receiving my calls

Hello

This is highly disappointing that yesterday only i had recharged rs80 plus rs5 was already there... But this 85 got deducted automatically even though i have net pack of daily 1gb/day facility. Kindly resolve my issue and refund my amount of rs85. This is highly pathetic because i have data pack but still the amount is getting deducted from my main balance which yesterday only i had recharged. This is very much depressing and this is not new. It had happened many times but this time is much disappointing. Kindly resolve it.

Thanks
Sabya