[Resolved]  Reliance Communications - Anil Dhirubhai Ambani Group — Telecom

Address:781005

Being disturbed by poor network quality, low speed internet and high data charges i finally decided to port my number to other telecom brand. My postpaid charges were increasing mainfold despite the fact that i hardly had long telephonic conversatioins. The reliance customer care executive called me as soon as i sent the port message and told me about their plans and how they can minimise my charges. I selected a plan and they said it will be activated soon. Despite the new plan being activated they have charged me a whooping rs. 1250/- for 3g data (Poorest network ever!!!) for 10-12 days. I mean what the hell is this... Which network charges such amount for 3g data...
Moreover they even barred my number and stopped all outgoing calls fdrom my number without even informing me. What kind of revenge is tghis??? I am leaving your network because you are not able to provide good connection and no 4g on top of that!!! 1 i have been a loyal customer for 6 long years!!! Only believing in the brand "reliance" but now the way things have turned out i dont ever wish to continue with reliance!!! Real bad u tgake revenge on your customers than improving your own services!!!
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Jul 13, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2017
Reliance Communications Customer Care's response
Dear Customer,

Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority.

Regards,
Reliance Communications
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