Reliance Communications — Arbitrary balance deduction repeatedly

Address:Amritsar, Punjab, 143001

Sir;
I am again so much disappointed due to reiterated deduction of my account balance of no.[protected]. It reiterated within week. This deduction made by reliance on 04 Aug illicitly without any proper reason as amount of Rs 25/.This type of deduction is not acceptable at any cost repeating again and again.when I am seeking customer care help then they are reluctant and rudely too in behaviour .when connected with customer care through a call they people are unable to reply properly and they simply disconnecting the call without answering and satisfying for problem .please I request you to refund my deducted balance as soon soon possible and strictly action to be taken against defaulters.
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Reliance Communications customer support has been notified about the posted complaint.
Aug 10, 2016
Updated by shiva239
Sir; my no is [protected]
As well as I am complaining regarding faced problem; reliance communication looking for problems and giving solution but after resolving problem again repeating the incident in case of deduction .they are refunding balance through one hand and again deducting the balance arbitrarily through other hand.I don't understand why they are doing so ; either they want to tantalize me or defaming the name of reliance by doing such a reiterated misdeeds.As per previous complain they refunded as amount of Rs20/- but again deducted Rs10/illicitly. So plz stop this and be with me for convenient not for annoyance. Plz refund my deducted balance recently.
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Dear Shiva,

We are unhappy to hear about your inconvenience. We will restore the disputed amount to your account by 02:00 pm today. We strive to provide you with best services. Thank you!

Regards,
Reliance Communications

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