Reliance Communications — Auto deductions made for vas packs

Address:Jodhpur, Rajasthan, 342011

On my reliance GSM prepaid number, VAS packs are activated automatically and the amounts for it are deducted. But when the reliance customer care is contacted on 198 for registering a complaint, they say that there is no VAS pack activated on your number. I have tried to deactivate VAS using 155223, reply received is same that there is no such pack activated on your number. Complaints are made several times but no actions are being taken yet.
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