[Resolved] Reliance Communications — Automatic Started VAS and cut balance | |||
My contact no. is [protected]. I sudden got a call from [protected] and they started tell me offers. after cut the call i got a sms from reliance. "Amount Charged for VAS One97 VP Subsc Rs:10.00. Current Main Balance : Rs:103.81" I am shocked. I haven't active this service then how could it start. Then i tried to contact reliance customer care complaint number at 198. But i couldn't contact they said you should try at *333. Then i called at *333 . At *333 same problem. they cut the call in the name of customer care executive. Then i dialed [protected]. At this number i called 15 minutes but they only said "our customer care executive is busy in another call they wil contact you in 5 minutes". But at last in 15 minutes calling from my main balance at [protected], i couldn't talk to their executive. I again lost my 5 Rs. from main balance. I want to solve my this problem soon, otherwise i have to go somewhere else. I want my all Rs. 15 back. Was this information helpful? | |||
Oct 20, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 15, 2015 Reliance Communications Customer Care's response Dear Vikrant, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support May 17, 2015 Reliance Communications Customer Care's response Dear Vikrant, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
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