Reliance Communications — Automatic vas activated and deducted the amount | |||
I m using reliance prepaid mobile number [protected]. company deducted VAS services Rs. 15/- and Rs. 10/- balance every day without any activating service. when i try to stop this service by send a message by write 'STOP' to 155223 i got reply that no service is subscribe from my number. now how i stop this VAS service and refund all my deduction amount. I called up more than 3 or 4 times, you can check my history i usually asked to stop my services but they again asked for the same by saying AUTO RENEWAL. Guys please deactivate my all services and refund my balance. As i am prime customer of your service, you can check my history i recharged with more than 500 each month. Either you refund my amount and stop services or i will switch to other network. Thanks & Regards Prashant Varshney [protected] Was this information helpful? | |||
Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Prashant,
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you!
Cheers,
Reliance Communications
Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you!
Cheers,
Reliance Communications
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications