Reliance Communications — Automatic vas activated and deducted the amount

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I m using reliance prepaid mobile number [protected]. company deducted VAS services Rs. 15/- and Rs. 10/- balance every day without any activating service.
when i try to stop this service by send a message by write 'STOP' to 155223
i got reply that no service is subscribe from my number. now how i stop this VAS service and refund all my deduction amount.

I called up more than 3 or 4 times, you can check my history i usually asked to stop my services but they again asked for the same by saying AUTO RENEWAL. Guys please deactivate my all services and refund my balance. As i am prime customer of your service, you can check my history i recharged with more than 500 each month. Either you refund my amount and stop services or i will switch to other network.

Thanks & Regards
Prashant Varshney
[protected]
+6 photos
Was this information helpful?
No (0)
Yes (0)
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Prashant,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Prashant,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you!

Cheers,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information